321 Commonwealth Rd., Wayland, MA 01778

Phone: 508-653-3399

Fax: 508-974-8121

[email protected]


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Website management, communication, and membership marketing software suite

The MembersFirst MRM™ (Member Relationship Management) software combines a Content Management System (CMS), Customer Relationship Management (CRM) System, Reservation System, and Blast Email System all in one. It is highly customizable per administrator making it easy-to-use while offering advanced and configurable features for our clients and allows us to build the most complex web solutions in the industry.

Technology & Security

It's All Possible With MRM

Content Management System

  • WYSIWYG Editor
  • On Page Editing
  • Reporting & Analytics
  • Customizable Admin Home Page
  • Site Administration Permissions

Notable Modules

  • Member Directory
  • Surveys
  • Course Tour
  • Real Estate Listing/Interactive Map
  • Fitness Class Schedule
  • Business Directory
  • Marina Directory
  • Artwork Directory
  • Message Board

Customer Relationship Managment System

  • Lead Capture Forms
  • Contact Database
  • Contact Management
  • Prospect to Member Lifecycle Tracking

Reservation System

  • Tee Times
  • Dining
  • Events
  • Courts
  • Lessons
  • Personal Trainers
  • Summer Programs
  • Rooms

Blast Email System

  • Advanced Targeting Options
  • Future Send Scheduling
  • Email Newsletter Builder/Wizard

Concierge-Level Support/Training

Our dedication and commitment to success don't end with the launch of your website and completion of training. In fact, it's just the beginning. MembersFirst provides the resources necessary to be successful right out of the gate, with a comprehensive and convenient suite of support services that addresses all of your needs.

We provide every client with extensive training and educational resources to help maximize productivity and proficiency with our application and to increase the value website administrators bring to their club. For as long as you're interested and curious, we'll be here to provide answers, insight, and assistance, including:

  • Unlimited Personal Training Sessions
  • Dedicated Client Services Representative for your Club
  • Industry and Technical Experts
  • Unlimited Phone & Email Support
  • Integrated Help System
  • 24x7 Access to Videos & Tutorials