Today marks one year since our website launched with MembersFirst. I just wanted to thank all of you for your assistance in the development and implementation of an amazing website. Last year was one of our best years for sales, and a large part of that is because of the effort each of you put into it.
We were looking at all-in-one providers but would've had to make sacrifices in different areas. MembersFirst's approach was more like a partnership; they brought our vision to life based on what our needs were; not based on what software they developed in-house. It's great working with their team; the support is top notch and their designers know how to bring a brand to life on the web in a really strategic way.
We selected MembersFirst because of their unique application, coupled with their depth of expertise in the private club industry. Their product is clearly cutting-edge, but what most impressed us is they took the time to understand our business objectives and brand attributes, and then made recommendations in design and site configurations that they knew would perform and deliver for us.
Due to the lack of communication and support, we felt a need to change from our old provider. When researching our options, MembersFirst was really the only one we considered. Their portfolio of clients along with conversations I held with these individuals (most notably - The Country Club in Boston) gave me the confidence to bring them on board. Their staff has been excellent, the process was seamless and we couldn't be happier with our final product.
As part of the redesign, our goal was to capture the lifestyle we have to offer but to do that in an engaging way. MembersFirst exceeded our expectations with the end result. We have received increased interest since launching the new design and are thrilled! The support and attention to detail we receive through our partnership reinforces we are partnered with a top notch company!
Metedeconk had the pleasure of working closely with MembersFirst to build and implement a 27-hole tee time management system. MembersFirst was extremely open to all of our suggestions and ideas, further proving to us that they wanted to build the best possible system for our needs. We remain thrilled with the product to date and their customer service is second to none. They consistently release updates to stay ahead of the industry and are always available to train new staff on all of their products.
In today's highly competitive marketplace, being found online is a prerequisite for every club. We selected MembersFirst because of their industry knowledge and SEO expertise, and our results are impressive; 75% increase in website traffic in January alone, as well as the #1 ranking in 20 keywords we selected on Google, Yahoo, and MSN.
I was very impressed with the entire team at MembersFirst. We have a very lean staff at The Minneapolis Woman's Club and the professional project management skills at MembersFirst were key in implementing the refresh of our website. [Our Project Manager] kept us on track and his experience was key in working through the many decisions inherent in a project of this size. The new website exceeded our expectations in both design and function!