The best measure of value is in the results that are achieved.
Every club leader recognizes the value websites lend to improving member communications, member relationships, and member engagement. But many are hard pressed to quantify the value or measure the return. The reason is typically a three-fold combination of not having adequate resources (by way of personnel or time), and either a lack of clarity and definition around the objective (i.e., attract new members, increase facility usage, etc.) or an uncertainty around the metric(s) that should be used to measure the outcomes or results. That's where Managed Service from MembersFirst comes into play.
Proven. Proficient. Productive.
Managed Service is a high-touch, high-value solution for clubs looking to maximize the value and return from their investment in website management and communications. Managed Service is like having an interactive agency on-call. We pair each client with a dedicated Account Manager who utilizes virtually every aspect of our website publishing application on your behalf and for your benefit. You'll leverage your account manager's intimate understanding of the technology and application, along with their knowledge and expertise in creating and managing campaigns to support your member recruitment, interaction, and retention requirements.
Improve event participation
Strengthen member relationships
Enhance member experience
Build more business value
Higher participation rates
Deeper member relationships
Lower member attrition
Stronger member retention
Increase club revenues
Managed Service is available in more than a dozen service configurations, each one comprised of some blended combination of Content Management, Communication Management, and Campaign Management activities. The blend is entirely driven by the objective(s) you want to achieve and the depth of engagement required for us to meet them. At the end of the day, it's the results that matter most, and that's precisely what you experience with Managed Service — outcomes that represent real value defined by measurable results.