Careers MembersFirst

The MembersFirst workplace is comprised of dynamic, empowered, and motivated self-starters who enjoy working in a fast-paced environment. We are seeking an ambitious, action oriented, and personable individual to join our Sales team as a Client Development Executive managing a sales territory of states.

This critical position requires an individual who will achieve a fully stocked and organized pipeline focusing on driving new opportunities. You must be passionate about developing a book of business, creating lasting relationships with both our customer base and industry leaders, and keeping up with the latest industry trends. You will be a key face of our organization, so you must be comfortable, presenting in front of others, networking through industry trade shows, and having a strong positive presence within our industry for prospecting.

Responsibilities

• Prospecting/Selling
  • Aggressively promote and market the MembersFirst brand to the Club industry
  • Develop and maintain working relationships with the assigned territory's customer base
  • Develop and manage strategic prospecting campaigns
  • Create and deliver presentations/webinars
  • Prospect reach outs/cold calling
  • Accurately track and report back on sales opportunities and pipeline
  • Coordinate and lead sales demonstrations
  • Lead prospect discovery calls and create project scopes
  • Create sales proposals and agreements
  • Meet sales revenue targets
  • Lead and coordinate contract negotiations for a successful close
• Software Expert
  • Become an expert in MembersFirst products and services and understand how they solve our client's needs
  • Contributing ideas and energy to improving the MembersFirst products and services
  • Learn and stay current on the operation of all MembersFirst products and technologies
  • Maintain an in-depth knowledge of our clients' needs, industry trends and competition
• Marketing/Promotion
  • Attend industry trade show and events Seek out speaking opportunities and become a thought-leader in the industry
  • Manage pre and post trade show communications/follow-up
  • Recommend marketing strategies to target a specific region or demographic

Qualifications

• 5+ years of sales experience
• 5+ years of club industry experience
• Salesforce experience
• Experience creating and hosting webinars
• Drive for results: Ability to sell to Sr. level executives and Board of Directors
• Customer-focused
• Strong perseverance: pursues everything with energy, drive, and a need to finish; seldom gives up before finishing.
• Excellent communication skills both verbal and written
• Strong sense of ethics/values: Adheres to an appropriate and effective set of core values and sets the right example by acting in line with those values.
• Ability to be a team player and encourage cooperation with peers to solve problems
• Very bottom-line oriented with a drive to exceed goals
• Is easy to approach and builds rapport well.
• Strong business acumen.
• Knowledgeable of business strategies and tactics.
• Aware of competition and competitive advantages.
• Deals with conflicts head-on.
• Can settle disputes equitably in a timely manner.
• Has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees.
• Can negotiate skillfully and gains trust quickly of other parties.
• Politically savvy: is sensitive to how people and organizations function.
• Strong technical learning: is good at learning new industry, company, product, or technical knowledge.
• Strong time management: uses time effectively and efficiently concentrating efforts on most important priorities.

Nice to Have

• SaaS selling experience
• Reservation selling experience
• CMS experience
• Understanding of website design best practices
• Hubspot or similar inbound marketing platform experience

We are looking for an experienced new member of our Management Team who will oversee the evolution of MembersFirst's software and network infrastructure. The ideal team member is someone with strong leadership qualities who can manage our Development efforts of high-quality products for our clients and IT systems and policies.

Successful candidates will need to have a passion for our software and technology operations. They should have the enthusiasm and ambition to complete projects to the highest standard and want to be part of an organization that puts technology at the heart of everything it does. We are looking for an individual who is a people manager, but is hands-on providing mentorship to the team.

Responsibilities

• Client-facing Technology representative
• Manage Development team of 4-6 individuals
• Manage IT team of 1-3 individuals
• Manage Product/QA team of 1-3 individuals
• Mentor and train Development team members
• Experience in SQL, .NET, Classic ASP (a plus)
• Assist with development efforts for our web-based Classic ASP/ASP.NET application and related applications
• Participate in the maintenance of existing applications, building new applications, and migrating applications to new platforms
• Set, manage, and report upon Development priorities
• Oversee accuracy and timeliness of all Development projects
• Provide pre-sales scoping for custom development projects
• Interact and support internal team and external clients
• Oversee all activity of our hosted internal and external production environments
• Establishing IT policies and systems
• Analyze the business requirements of all departments to determine their technology needs
• Monitor and evaluate the security and effectiveness of systems
• Negotiate with IT vendors regarding contracts, pricing and implementation

Technical Skills Required

• SQL Server, T-SQL, SSIS
• C#, VB.NET, ASP.NET, ADO.NET, and Visual Studio
• Source code control (SVN, Git, Github/Bitbucket, TFS)
• Web Services
• API development such as REST and SOAP
• Applications experience in Content Management Systems (CMS), CRM
• Windows Servers including IIS
• Linux Servers
• Security and Encryption
• Nice To Have Experience
• VBScript/Classic ASP
• PHP and MySQL

Qualifications

• 10+ years of professional software development experience
• 5+ years of experience managing a Development team
• 5+ years of experience designing, implementing, and managing network infrastructure
• Proven ability to manage, lead, and develop a team
  • Experience directing others: establishes clear directions; sets stretching objectives; distributes the workload appropriately; brings out the best in people.
  • Experience developing direct reports and is a people builder
  • Experience with hiring and staffing a team.
  • Strong priority setting in order to eliminate roadblocks and create focus.
  • Establishes and maintains two-way communication to give clear direction and set well-planned and organized objectives appropriately.
• Exposure to development methodologies (Agile/Scrum, SDLC, Waterfall, XP, others)
• Strong planning and scoping skills. Able to measure performance and evaluate results.
• Strong time management: uses time effectively and efficiently concentrating efforts on most important priorities.
• Ability to work in SaaS production, staging, development environments
  • Experience supporting 7x24x365 SaaS operations within a Colo Data Center and general office environment
  • Willingness to occasionally push code and update infrastructure after hours
  • Willing to work evening/overnight/weekends for network maintenance or unforeseen issues if necessary
• Experience setting up and configuring network monitoring systems
• Experience with firewall configuration
• Experience with VM environments including Hyper-V and VMWare
• Knowledge of server-side scripting and technology
• Experience establishing IT policies and systems
• Experience with cybersecurity
• Ability to communicate to tech-savvy and non-technical staff and clients
• Ability to travel to data center in downtown Boston
• Superior proactive and reactive problem solving skills
  • Demonstrates composure under pressure and is a settling influence in challenging times.
  • Sought out by others for advice and solutions based on strong decision quality.
• Strong business acumen. Knowledgeable of business strategies and tactics. Aware of competition and competitive advantages.
• Self-motivated for personal development. Is committed to and actively works to continuously improve him/herself.
• Excellent organizational and communication skills both written and verbal
• Communicates a compelling and inspired vision: talks beyond today; talks about possibilities; is optimistic; can inspire and motivate entire units or organizations.

We are looking for a versatile Senior Software Engineer to maintain and enhance our web-based content management system built on a Microsoft Stack with a combination of ASP and ASP.Net technologies.

We are looking for someone who can work with existing code bases as well as creating new frameworks/applications for internal and external clients to consume. The person in this position will be the primary architect of the next evolution of our software.

Ideal candidate will be capable of coding in both ASP using VB Script and C# in the .Net Framework as well as possessing expert knowledge on the database side, managing tables, stored procedures, and views on a Microsoft SQL Server database.

Responsibilities

• Responsibilities
• Maintain quality and ensure responsiveness of applications.
• Collaborate with the rest of the Development team to design and launch new features and products.
• Assist members of the Client Services team to investigate and patch reported bugs.
• Collaborate with internal stakeholders to create efficiencies to improve workflows and processes
• Create and maintain windows services as well as web service endpoints to support and expand our product and client offerings
• Maintain and expand our suite of APIs, Web Services and Integrations built on a Microsoft Stack using the .Net Framework
• Strategize with the product team on ways to improve the software and implement those improvements

Qualifications

• 10+ years software development experience using Microsoft-centric Technologies (ASP / Asp.Net).
• 10+ years of database design and maintenance experience using Microsoft SQL Server
• Strong understanding of security and data protection.
• Strong web service based development skills (i.e. WCF, MVC, Soap, Rest)
• Experience consuming third party services (internal or external)
• Experience creating APIs/Services for third party's (internal or external) to consume
• Experience working on Azure DevOps
• Experience with Scrum/Agile development methodologies
• Experience collaborating with teams, as well as taking ownership of individual assignments. 
• Able to write clearly and succinctly in a variety of communication settings and styles for internal and external parties to consume new/update services.
• Enjoys learning on the fly. Learns quickly when facing new problems; analyzes both successes and failures for clues to improvement; enjoys the challenge of unfamiliar tasks.
• Sought out by others for advice and solutions based on strong decision quality.
• Ability to be a team player and encourage cooperation with peers to solve problems
• Strong perseverance: pursues everything with energy, drive, and a need to finish; seldom gives up before finishing.
• Uses rigorous logic and methods to solve difficult problems with effective solutions; looks beyond the obvious and doesn't stop at the first answers
• Future-oriented with strategic agility. Can accurately strategize and plan for future possibilities and outcomes
• Strong time management: uses time effectively and efficiently concentrating efforts on most important priorities

Key Languages/Technologies Utilized

• SQL
• IIS
• VB Script (Classic ASP)
• C# (Asp.Net/Web Services)
• JSON
• Javascript (AJAX, jQuery, etc)
• HTML/CSS/Bootstrap
• ADO and ADO.Net
• XML and XSL Transformations