MembersFirst is an Equal Opportunity Employer
Casual, Fun, and Energetic Environment Working With the Best People in the Industry.
Founded in 2000 and headquartered in Wayland, MA, we foster a collaborative, team-oriented environment that offers opportunities to develop your skills and career while making a huge impact within the organization every day. We encourage our team to introduce new ideas to keep us on the cutting-edge of technology in order to provide our clients the best software possible.
Career Development
Training, Growth, and Advancement
Generous Benefits
Medical and Financial Employee Perks
Casual Environment
Professional yet casual work environment that is flexible, stimulating, and rewarding
View Our Current Openings
MembersFirst, based in Wayland, Massachusetts, is an award-winning web design and marketing agency and the leading provider of member-interactive, mobile, reservation, and marketing software for the Private Club industry (Golf & Country, Health & Fitness, Yacht, City & Dining.)
All successful team members at MembersFirst demonstrate:
- Customer Focus - Dedicated to exceeding the expectations of our customers; uses customer information for improvements in products and services; establishes and maintains effective relationships with customers and gains their trust and respect.
- Integrity And Trust - Is seen as a direct and truthful individual; admits mistakes; doesn't misrepresent him/herself for personal gain.
- Action-orientated - Full of energy for the things he/she sees as challenging; seizes opportunities.
- Interpersonal Savvy - Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds a strong rapport.
- Motivating Others - Creates a climate in which people want to do their best; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working with.
Interactive Web Designer
Job Description
We're looking for a passionate Interactive Web Designer/Developer to join our talented team and help us continue creating innovative designs that the industry has come to expect from MembersFirst. We take our projects and our clients seriously but operate in a fun, team-oriented environment. We value a strong work ethic, creativity, professionalism, and top-quality work.
You'll be tasked with leading design meetings with our customers and internal stakeholders, developing full website design concepts in a completely collaborative environment. You'll be working closely with a team of other creative designers, project managers, production, and client support. Successful teammates demonstrate leadership, a unique value-add vision, the ability to jump in and help teammates, personal accountability, impeccable quality/attention-to-detail, and proactive communication.
Responsibilities
- Lead design-related client meetings to ensure clarity of project goals and objectives, as well as solicit client input
- Design responsive desktop, tablet, and mobile website mockups
- Design responsive CMS module mockups
- Provide expert design recommendations to our clients and internal team
- Website code-outs and development within our proprietary CMS using HTML, CSS, JS, and jQuery
- Able to multi-task on multiple projects; adhering to deadlines without having to be micromanaged
- Track projects through the use of web-based project management software
- Report on project status to internal stakeholders
- Ability to convert mockups to dynamic websites
- Knowledge of WCAG and accessibility best practices
Nice-to-Haves
- Comfortable using the command line, UNIX commands
- Node.JS experience and npm
- ASP/C# not required but is the language we use for the application
- Knowledge of Sass/SCSS/CSS preprocessors
- The team uses Sketch for all designs
- CMS experience
- JIRA experience (for bug tracking)
- Bootstrap framework experience (Bootstrap 3) approaching Bootstrap 5 however
- Experience with A/B testing (QA)
- Understanding of git and version control
- Experience with gulp/webpack/grunt as a process manager
Qualifications
- 3+ years of previous experience in web design and development
- A passion for creating, and a strong design sensibility for page layout, color palette, typography and aesthetics
- Proficient in the use of Sketch App, Adobe Photoshop, and Adobe Illustrator
- Proficient in HTML, CSS, Javascript/jQuery, and the capabilities of web browsers
- Solid understanding of web best practices, information design, and usability
- Ability to execute on tight deadlines and manage multiple projects simultaneously while maintaining attention-to-detail
- A teamwork philosophy, working closely with other designers, project managers, and developers
- An eagerness to give and receive constructive feedback, in order to grow as a team
- An innovator with new ideas and a unique perspective. Someone who is frequently seen as original and adds value to the company.
- Is able to write/orate clearly and succinctly in a variety of communication settings and styles—specifically related to web design/development projects
- Proven attention-to-detail and ability to effectively multi-task in a deadline-driven atmosphere utilizing strong organizational skills
- Ability to be a team player and encourage cooperation with peers to solve problems
- Familiarity with design usability, user interface, user accessibility, and user experience
- Has a solid understanding of which creative ideas will work and has the ability to bring those ideas to market
Junior Systems Administrator
Job Description
The Junior Systems Administrator (Junior SA) will be one of the company's points of contact for internal and external support issues to ensure our company's IT operations are run smoothly and efficiently. This role will be part of the team responsible for keeping our Production and Office operations up and running 24x7x365 which includes supporting our team and external customers.
As Junior SA, your job duties include updating hardware and software packages, revising documentation, installing computer and network systems, monitoring networks and systems, data exporting, and infrastructure improvements. The person in this role will be the first point of escalation and must be able to clearly communicate when resolving technical/IT issues and/or escalating to other team members.
Responsibilities
- Remotely connecting to client's servers to install/troubleshoot roster sync utility / exporter tools.
- Be a point person between client IT and MembersFirst
- Manage the DNS records of our clients in Amazon Web Services Route 53
- Site Launch tasks including DNS updates, SSL certificate generation via Cloudflare, editing web configs and bindings in IIS, and updating the internal MRM system.
- Creating and Managing SSH and FTP connections using clients such as FileZilla
- Managing Access for our internal team to the corporate environment. This includes account setup and management through Active Directory, VPN access, and Managing access through IP Allow Listing.
- Managing Cloud based Phone System via RingCentral. This will include provisioning new Soft Phone accounts for our team.
- Assisting with internal email issues as well as bulk mail deliverability. This may include scanning mail logs, and working with ISPs to resolve mail deliverability issues.
- Being an escalation point of contact for internal help desk IT issues. This may include email, password, VPN, as well as troubleshooting internal systems.
- Reading error reports and event logs to diagnose the cause of failures or unavailability of web services and email deliverability issues.
Nice-to-Haves
- Familiarity and understanding the concepts of protocols such as RDP, FTP, SSH, DNS, DHCP, SMTP, TCP/IP
- General experience using Antivirus (Bitdefender, Webroot, Kaspersky, Windows Defender, etc)
- Basic understanding of network infrastructure (LAN/WAN/DMZ/VPN)
- Ability to Troubleshoot Windows PC and Mac issues
- Experience with Microsoft Windows Server 2012/2016/2019
- Experience with IIS
- Experience with Active Directory Users and Computers
- Experience with DNS
- Experience with Event Logging
- Experience with Linux
- Knowledge and exposure to Amazon Web services, specifically Route53
- Experience with Cloudflare or other technologies that involve SSL Certificates and DNS
Qualifications
- 2+ years of experience in a similar technology support role with a strong technical background
- The ability to understand concepts such as Remote Endpoint Device Management
- Can effectively cope with change/ambiguity and shift gears comfortably
- Is easy to approach and builds rapport well.
- Technically savvy
- Enjoys learning on the fly. Learns quickly when facing new problems; analyzes both successes and failures for clues to improvement; enjoys the challenge of unfamiliar tasks.
- Uses rigorous logic and methods to solve difficult problems with effective solutions; looks beyond the obvious and doesn't stop at the first answers.
- Strong time management: uses time effectively and efficiently concentrating efforts on most important priorities.
Front-end Web Developer
The versatile person in this role will help new/existing clients as well as help drive the evolution of our software. They will collaborate as a member of the Development team as well as work with our client facing teams to solve a myriad of issues or help build out some of our more advanced designs.
Responsibilities
- 60% of this role will be to work alongside Development and QA resources to move the needle on our existing content management system platform using agile methodologies.
- 30% of the Job will be to work with our Support team to address any bugs in existing websites or products.
- 10% of the Job will be to work with our Professional Services team to build new products/offerings or enhance existing structure to allow for new products in what is available today.
- Work with stakeholders to plan, design and build new modules within the Development teams
Qualifications
- 2+ years front-end web development experience
- Experience with jQuery
- Experience with Bootstrap, Flexbox, or other responsive CSS frameworks
- Experience building reusable code snippets, or drop in widgets
- Experience with any Javascript MVC framework such as Angular, Knockout, Vue.js, or React
- Experience using polyfills for backwards compatibility or ES6+ features
- Experience consuming APIs (internally and externally) using JSON or XML.
- Experience debugging API calls with Developer Tools
- Enjoys learning-on-the-fly. Learns quickly when facing new problems; analyzes both successes and failures for clues to improvement; enjoys the challenge of unfamiliar tasks.
- Strong perseverance: pursues everything with energy, drive, and a need to finish; seldom gives up before finishing.
- Uses rigorous logic and methods to solve difficult problems with effective solutions; looks beyond the obvious and doesn't stop at the first answers.
- Self-motivated for personal development. Is committed to and actively works to continuously improve him/herself.
- Strong technical learning: is good at learning new industry, company, product, or technical knowledge.
- Uses his/her time effectively and efficiently; concentrates his/her efforts on the more important priorities.
Nice to Haves
- Experience with Content Management Systems such as WordPress, Joomla, Drupal, etc.
- Experience with Cordova or compile-to-mobile environments
- Experience with command line build tools such as Grunt, or Gulp
- Experience building tools with Node in the command line
- Experience with building and testing to WCAG standards
- Experience with building off of approved mockups/working with a designer prior to coding out a piece of functionality.
API Web Services / Integration Developer
We are looking for someone to join our team to build and maintain our suite of APIs, Web Services and Integrations built on a Microsoft Stack using the .Net Framework. The ideal candidate will possess the necessary skills to create and maintain windows services as well as web service endpoints to support and expand our clients and product offerings. We are looking for someone who can work with existing code bases as well as creating new frameworks/applications for internal and external clients to consume. This individual needs to be strong on the database side, capable of creating tables, stored procedures, and views on a Microsoft SQL Server database to help facilitate project requirements.
Responsibilities
- Maintain quality and ensure responsiveness of applications.
- Collaborate with the rest of the R&D team to design and launch new features and products.
- Expand our current offering of integrations and Mobile App functionality by creating APIs to internal and external consumers.
Qualifications
- 2 - 10 years software development experience using Microsoft-centric Technologies (ASP / ASP.Net).
- Strong web service based development skills (i.e. WCF, MVC, Soap, Rest)
- Experience consuming third party services (internal or external)
- Experience creating APIs/Services for third party's (internal or external) to consume
- Strong back end database skills using Microsoft SQL Server
- Able to write clearly and succinctly in a variety of communication settings and styles for internal and external parties to consume new/update services.
- Working knowledge of database design and ability to create scalable applications
- Experience working in teams, as well as an individual.
- Understanding and implementation of security and data protection.
- Sought out by others for advice and solutions based on strong decision quality.
- Enjoys learning on the fly. Learns quickly when facing new problems; analyzes both successes and failures for clues to improvement; enjoys the challenge of unfamiliar tasks.
- Strong technical learning: is good at learning new industry, company, product, or technical knowledge.
- Familiarity with WordPress and plugins
- Familiarity with iOS or Android Development
- Familiarity with Web Services or creating APIs
- Familiarity with Online Reservation platforms/process
- Web Development Skills: HTML, JavaScript, CSS
Key Technologies
- C# (Asp.Net/Web Services)
- JSON
- Javascript (AJAX, jQuery, etc)
- ADO and ADO.Net
- XML and XSL Transformations
Interested In One Of Our Opportunities?
We apologize that we can not respond to every application and cannot accept unsolicited phone calls. Only appropriately qualified candidates will be contacted.