New Member Onboarding Evaluation

Ensuring a remarkable experience for your new members is paramount to your club's success, whether you're actively adding members or managing a waitlist.

Evaluating your current onboarding process is the first step toward achieving excellence in welcoming new members. Take a few moments to complete this evaluation and enhance your new member onboarding.
This will only take 2 minutes!


1) First Name




2) Last Name




3) Email




4) Club Name




5) State




6) Do you have a formal New Member Onboarding Program?




7) Regarding your current orientation or welcome process, choose all that apply?



8) Is your current process for welcoming new members inconsistent?



9) Do you feel the tasks associated with welcoming new members is time-consuming?



10) Are you answering the same questions from new members over and over again?



11) Are you using surveys as part of your new member onboarding?




12) Are you being tasked with developing a member retention program?