New Member Onboarding Evaluation

1) First Name

2) Last Name

3) Email

4) Club Name

5) State

6) Do you have a formal New Member Onboarding Program?

Yes

No

7) Regarding your current orientation or welcome process, choose all that apply?

We send an orientation packet by mail

We send a 30,60,90 day follow-up letter by mail

We send a series of emails

We conduct an in-person orientation

We help new members learn how to use our online tools

We have a new member onboarding program

Our printed packets can be time consuming to create & expensive

8) Is your current process for welcoming new members inconsistent?

Yes

No

Sometimes

9) Do you feel the tasks associated with welcoming new members is time-consuming?

Yes

No

10) Are you answering the same questions from new members over and over again?

Yes

No

11) Are you using surveys as part of your new member onboarding?

Yes

No

12) Are you being tasked with developing a member retention program?

Yes

No